THCA Flower
THCA Flower
Accessories
Accessories
Vapes
Vapes
Edibles
Edibles
Pre-Rolls
Pre-Rolls
Concentrates
Concentrates

Terms of service

PLUGGDROP LEGAL & CUSTOMER SERVICE PAGE:

1. TERMS & CONDITIONS

Last Updated: June 18th, 2026

Welcome to PluggDrop

By accessing and using pluggdrop.com ("Website"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Website or services.

1. Definitions

  • "We," "Us," "Our" refers to PluggDrop, located at 2923 Gibbon Rd, Charlotte, NC 28269
  • "You," "Your" refers to the user or customer accessing our services
  • "Products" refers to THCA flower, hemp-derived products, vapes, pre-rolls, edibles, gummies, concentrates, and accessories sold through our Website

2. Age Verification & Eligibility

  • You must be 21 years of age or older to purchase products from PluggDrop
  • By placing an order, you certify that you are of legal age and meet all local legal requirements
  • We reserve the right to verify age through ID verification at any time
  • Violation of age requirements may result in order cancellation and account termination

3. Product Information & Compliance

  • All products sold contain hemp-derived THCA and comply with the 2018 Farm Bill (0.3% Delta-9 THC or less)
  • Products are intended for adult use only
  • PluggDrop does not make medical claims about any products
  • You are responsible for understanding and complying with your local and state laws regarding hemp products

4. Orders & Payments

  • All orders are subject to product availability
  • We reserve the right to refuse or cancel any order for any reason
  • Pricing and availability are subject to change without notice
  • Payment must be completed before order fulfillment
  • We accept major credit cards, debit cards, and approved payment methods

5. Shipping & Delivery

  • We currently ship to addresses within North Carolina and select states where hemp-derived THCA products are legal
  • Local pickup available at 2923 Gibbon Rd, Charlotte, NC 28269
  • Delivery requires adult signature (21+) for age verification
  • We are not responsible for delays caused by shipping carriers or incorrect address information provided by customers
  • Risk of loss passes to you upon delivery

6. Returns & Refunds

  • Please refer to our Shipping & Return Policy for detailed information
  • Defective or damaged products may be eligible for replacement or refund
  • Returns must be initiated within 7 days of delivery
  • Opened or used products may not be eligible for return due to health and safety regulations

7. Product Usage & Disclaimer

  • Products may cause impairment; do not drive or operate machinery after use
  • Keep products away from children and pets
  • Consult a physician before use if you have medical conditions or take medications
  • Individual results may vary; effects depend on tolerance, metabolism, and usage
  • PluggDrop is not liable for misuse or adverse reactions

8. Intellectual Property

  • All content on pluggdrop.com, including logos, product names, images, and the lightning "P" brand mark, are protected by intellectual property laws
  • You may not reproduce, distribute, or use our content without written permission

9. Limitation of Liability

  • PluggDrop is not liable for indirect, incidental, or consequential damages arising from product use
  • Our liability is limited to the purchase price of the product
  • We do not guarantee specific effects or experiences from our products

10. Governing Law

  • These Terms are governed by the laws of the State of North Carolina
  • Any disputes will be resolved in the courts of Mecklenburg County, NC

11. Changes to Terms

  • We reserve the right to modify these Terms at any time
  • Continued use of the Website after changes constitutes acceptance

12. Contact Information

For questions about these Terms, contact us at:

  • Address: 2923 Gibbon Rd, Charlotte, NC 28269
  • Website: pluggdrop.com
  • Email: support@pluggdrop.com